There are few if any feral animals that willingly interact with humans. We have gained the trust of local dolphins and in order to protect this special bond, it is important to us that dolphins' trust is not broken by inappropriate 'touristy' behavior such as chasing or harassing the animals. Our clients will appreciate the difference between an encounter initiated and governed by dolphins than the more usual chase and chuck quick intrusion simply to meet corporate financial goals. Our guarantee The Tauranga dolphin company doesn't offer refunds but in the rare event of not seeing dolphins or whales clients can take a return trip at no charge. This offer is non transferable and pertains only to the person buying the voyage.